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NEVER WORRY ABOUT YOUR WORDPRESS WEBSITE AGAIN

Let us worry about your website so you can focus on your business.

Our WordPress Management and Support plans range from our basic Maintenance Plan for all the most common security and maintenance tasks that keep your website running smoothly, to our full-service white-glove Speed & Support Plan that keeps your website optimized for maximum performance and includes unlimited content updates.


WORDPRESS MAINTENANCE, MANAGEMENT, & SUPPORT PLANS

2 MONTHS FREE WITH AN ANNUAL PLAN
30-DAY MONEY-BACK GUARANTEE

Website Health Reports
Updates
Malware Scanning
Backups
Uptime Monitoring
Emergency Support
Offline Alerts
Vulnerability Alerts
Performance Monitoring
Spam Comment Management
Database Optimization
Service Discount
WordPress Security Hardening
Google Analytics Reporting
SEO Keyword Ranking Monitoring
Broken Link Monitoring
Website Updates
Malware Removal
Website Speed Optimization
WP Rocket Premium Plugin
E-Commerce Supported
Membership Supported
Staging Site Supported
Multilingual Compatible

Maintenance

$57/month
$570/yr (save $114!)

Weekly Website Health Reports
Weekly
WeeklyWeekly Updates
Daily Malware Scanning
Daily
DailyDaily Backups
24/7 Uptime Monitoring
24/7
Emergency Support
Offline Alerts
Vulnerability Alerts
Performance Monitoring
Spam Comment Management
Database Optimization
20%20% Service Discount

Security

$157/month
$1,570/yr (save $314!)

Weekly Website Health Reports
Weekly
WeeklyWeekly Updates
Daily Malware Scanning
Daily
2X Daily2X Daily Backups
24/7 Uptime Monitoring
24/7
Emergency Support
Offline Alerts
Vulnerability Alerts
Performance Monitoring
Spam Comment Management
Database Optimization
Service Discount
20%
WordPress Security Hardening**
Google Analytics Reporting
SEO Keyword Ranking Monitoring
Broken Link Monitoring
Content Updates***
4/month

Speed & Support

$187/month
$1,870/yr (save $374!)

Weekly Website Health Reports
Weekly
WeeklyWeekly Updates
Daily Malware Scanning
Daily
HourlyHourly Backups
24/7 Uptime Monitoring
24/7
Emergency Support
Priority
Offline Alerts
Vulnerability Alerts
Performance Monitoring
Spam Comment Management
Database Optimization
Service Discount
20%
WordPress Security Hardening**
Google Analytics Reporting
SEO Keyword Ranking Monitoring
Broken Link Monitoring
Content Updates***
Unlimited
Malware Removal
Website Speed Optimization*
WP Rocket Premium Plugin
E-Commerce Supported
Membership Supported
Staging Site Supported
Multilingual Compatible

DETAILED PERFORMANCE REPORTS

Know your website better with detailed weekly maintenance and performance reports that include up-to-the-minute information about your website speed, performance, security, traffic, and SEO.


WORDPRESS MAINTENANCE, MANAGEMENT, & SUPPORT FAQ

How do I get started?

Just purchase the WordPress Management Plan that’s right for you and then follow the instructions to provide us with a WordPress user account on your website.

We’ll set up your maintenance within 2 working days. If your plan includes speed and security optimization, we will also start those right away. Normally, we finish those services within a week. After that, you’ll receive an initial setup report and will receive weekly maintenance reports for the duration of your subscription.

How do I give you my login information?

For your security, we ask you to create a new WordPress user profile for UpThink (instructions can be found here). This is safer for you because it gives you the ability to remove UpThink’s access to your website at any time by deleting our user profile.

What’s included in website updates?

Content updates include addition of new text and images to your website, changes to existing text and images on your website, changes to plugin settings, and simple CSS tweaks. They do not include development work, such as custom theme or plugin development.

As a general rule of thumb, if we can do it from the WordPress dashboard without editing files directly, we’ll do it. If we have access the site via CPanel or FTP or write or edit code, then it’s not included (this work is, however, covered by our development packages).

How long do website updates take?

Website updates are finished within 1-3 working days of when they are received.

How many website update requests can I file at one time?

To keep management simple, we accept one request ticket at time for per customer. As soon as a request ticket is finished, you can file a new one.

Do you manage eCommerce websites?

Yes. Our Speed and Support plan includes eCommerce websites.

Do you offer custom development services?

We sure do. Our development services start as low as $60 USD per hour. You can learn more here.

What is included in Emergency Support?

Our Emergency Support service will help you solve any sudden problems that make your website unusable. Most problems can be solved temporarily by rolling back the website to the most recent backup before the problem occurred to temporarily fix the problem.

If your website was broken by website changes not made by UpThink (e.g. if your website is hacked or broken by a different developer) there may be additional charges for repairs.

What are your Emergency Support hours?

Emergency Support is available Monday to Friday from 9am – 9pm ICT (GMT +7).

We also monitor support channels and respond as much as possible during off-hours. We’re working hard to expand these hours and hope to provide 24/7 service in the near future.

UpThink is trusted by

Customers Say

Trevor Weltman
COO, PATA

UpThink has been an indispensable partner in helping PATA manage our various web assets more professionally and securely.

Dan & Linda Bibb
Owners, As We Saw It

Thanks to UpThink, everything has been streamlined and our site finally runs well. We were especially impressed by their responsiveness; they put our minds at ease.

Ingólfur Shahin
CEO, TravelShift

It’s been a great pleasure working with UpThink for the last 4 years. I highly recommend them!

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2 MONTHS FREE WITH AN ANNUAL PLAN
30-DAY MONEY-BACK GUARANTEE

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STILL HAVE QUESTIONS?

No problem. Just book a discovery call with one of our experts and we’ll be happy to help.